Frequently Asked Questions (FAQ)

If you would like to post a question you should send the question to support@RosoftEngineering.com

Q:  How do I get the program

A: You can get both the limited edition and the registered edition from our homepage. However for the registered edition you need the username, passwords and Registration Key you where sent when you made the registration. You can register ShareIt it or RegNow. European citizen within the European Union (EU) should register at RegNow to avoid paying VAT. Once the program is downloaded you have to run the install file. See the install description.

Q:  What if the install goes wrong?

A:  If some thing goes wrong while you install you should try to run the install from the start again. In some rare cases you might have to reboot before you reinstall the program. In some very rare cases you need to delete the entire Rosoft key in your Registry. See Windows 2000/XP and the Registry for more information.

Q:  What is the adware and how does adware work?

A: For detailed information Advertisement Ware (Adware) is simply a way to distribute free programs while the developer gets paid for every one who uses the free programs. An adware program comes with a program that some how show ads for the user. It van be interstitial ads so called pop-up screens, banners within the program and text added to the frame of your browser window. For more information about adware read our adware section in this document.

Q:

Is the program bad for my computer?I received a warning not to open or save this file that it contain a possible malicious CODEC that could harm my system if opened or saved. As a result, I did not even attempt to open or download the file. I do not know if it's safe to download.

A: No defiantly now. When you use Windows XP and have Windows Media Player 7.1 or later installed you get these type of question whenever a program tries to play where Windows can't recognize the audio format. To make things easy for the users Microsoft has a database of what CODECs that can be used for different audio format. To be able to download such a third party CODEC automaticly Microsoft or any one who does so must show the warning you got. Installing Rosoft Audio Tools or any of Rosoft Engineering's program doesn't install any CODEC what so ever. The tools simply uses the ones that comes with Windows or the ones you have installed. If you have installed some odd CODEC that's some thing we can't do any thing about.

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